FAQ
WHERE CAN I GO TO BOOK TRAINING?
ALL BOOKINGS CAN BE ACCESSED ON OUR BOOKING PAGE.
IS THERE ANYTHING I NEED TO DO AFTER I BOOK?
IF YOU ARE A NEW CLIENT, YOU MUST FILL OUT OUR WAIVER FORM PRIOR TO THE BOOKING START DATE. WITHOUT A SIGNED WAIVER, YOUR CHILD WILL NOT BE ABLE TO PARTICIPATE.
​WHAT SHOULD MY CHILD BRING?
WATER + SNACKS. PLEASE NO BASKETBALLS, WE HAVE PLENTY.
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WHAT AMENITIES DOES THE WAREHOUSE HAVE?
AS THE WAREHOUSE IS A TEMPORARY LOCATION, AMENITIES ARE SLIM. THE WAREHOUSE IS OPEN AIR. WE DO NOT HAVE HVAC, SO PLEASE DRESS ACCORDINGLY. BATHROOMS ON-SITE. OUR NEW FACILITY, THE BLOCK, WILL BE OPEN IN 2022! FOR MORE INFORMATION ON THE BLOCK, PLEASE FOLLOW THE LINK BELOW.
WHAT TIME SHOULD I DROP OFF MY CHILD AND PICK HIM UP?
NO EARLIER THAN 15 MINUTES BEFORE AND 15 MINUTES AFTER.​
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WHAT IS THE CANCELLATION AND/OR REFUND POLICY?
CANCELLATION: 48 HOURS PRIOR TO EVENT FOR FULL REFUND.
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RESCHEDULING: 30 DAYS TO RESCHEDULE OR THE CREDIT IS LOST. THERE IS A $15 RESCHEDULING FEE CHARGED EACH TIME - VENMO ONLY. PLEASE PROVIDE NAME/EMAIL/PHONE NUMBER IN THE VENMO NOTE AND WE WILL RESPOND WITH WHAT DATES WE HAVE AVAILABLE.
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WHAT PAYMENTS DO YOU TAKE?
WE TAKE ALL CARDS OR VENMO THROUGH OUR BOOKING PROGRAM, PEEKPRO​
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HOW OFTEN SHOULD MY CHILD TRAIN?
IF YOU ARE DEDICATED TO YOUR CHILD'S TRAINING AND ARE CURIOUS ABOUT HOW OFTEN THEY SHOULD TRAIN, WE CAN PROVIDE YOU WITH A TRAINING PACKAGE. SIMPLY SCHEDULE A PRIVATE TRAINING SESSION WITH COACH HORNE. ALL INITIAL SESSIONS INCLUDE A CHILD EVALUATION (TO DETERMINE THEIR EXPERIENCE LEVEL). A PARENT/GUARDIAN MUST BE PRESENT FOR THIS SESSION, SO PLEASE PLAN ACCORDINGLY.
FOR ALL OTHER INQUIRIES, PLEASE EMAIL INFO@DYNAMICSPORTSTEAM.COM